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CenturyLink Outage Map – Is the Service Down?

CenturyLink Outage Map

CenturyLink customers faced a massive internet service disruption last week, with many subscribers in Jefferson City and Wardsville left without internet service for several hours. According to the provider’s official social media release on the subject, the CenturyLink internet outage was a result of a fiber cut caused by another company’s boring contractor.

Distraught residential internet users in Iowa faced a slow down or complete disruption in services for several hours last week. With CenturyLink service down, subscribers flooded the provider’s technical support with complaints and queries about the internet problem.

According to CenturyLink’s social media release on September 18th, the provider’s technicians were working hard to restore service in the affected areas of the eastern side of Jefferson City and Wardsville. The map below illustrates the areas most affected by the outage.


CenturyLink Outage Map
CenturyLink Outage Map

CenturyLink is a major internet and cable service provider in the United States. The company also offers phone and home security services in addition to internet and cable. The provider offers it’s TV services either through DirecTV or through it’s IPTV service, Prism TV. CenturyLink has a coverage area spanning 37 states and has both residential and business customers.


What caused the CenturyLink outage?

According to the provider, the outage was the result of a fiber cut caused by a boring contractor carrying out work for another company.

How do I fix my CenturyLink internet?

Services in the affected areas should be up and running. If you’re still experiencing problems, try resetting your router. If the problem persists, get in touch with CenturyLink customer support.

How do I reset my CenturyLink internet?

  1. Press and hold the reset button.
  2. When the modem’s lights start flickering, release the button.
  3. Wait for the internet light to turn green.
  4. Connect to the internet.

Why is my CenturyLink Internet light blinking red?

The internet light on your CenturyLink modem blinks red and green when there is an internet translation problem. You will need to get in touch with a customer support representative to fix the issue.

How often should I reboot my WiFi router?

There is no standard timeframe to reboot your router. Usually, it is a good idea to reboot your main router every 2 months.

Why is my CenturyLink DSL light red?

The DSL light on your router will turn red when it cannot detect CenturyLink’s internet equipment on the line.

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