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How To Fix Optimum Remote Not Working?

how to fix optimum remote not working

Optimum is one of the biggest cable, internet, and phone service providers in the United States. They provide exceptional services like a multi-room DVR. There’s no denying that the company is widely popular with users in the U.S.  

If you’ve subscribed to the provider, chances are you have faced trouble while using the remote. Don’t worry because you are not the only one who has had trouble accessing the remote. The good news is, you can fix the issue in multiple ways.  

How to Fix Optimum Remote?

Enable Bluetooth Connectivity

The remote comes with multiple functions like Bluetooth connectivity and IR configuration. It is worth mentioning here that the remote works best while connected to the TV via Bluetooth. If you haven’t enabled the Bluetooth, chances are you won’t be able to use your remote’s functionalities properly. You can connect your remote control to the TV via Bluetooth. For the complete procedure, see the user manual.  

Replace Your Batteries

This is the classic solution to the connectivity problem. You cannot access your remote with low or dead batteries. You either should charge the batteries or get new ones. This is a pretty straightforward solution. It is advisable to get rechargeable batteries for your remote. If you don’t have rechargeable batteries then perhaps it’s time to get a pair. Rechargeable batteries will save you the trouble of getting new batteries again and again.  

Restart the Box

Your Optimum TV service includes a box. You won’t be able to connect to the TV without the box. We recommend rebooting the box to fix any minor issue stopping the remote from working. Rebooting works most of the time. Your box might be facing some configuration issue that can lead to it not detecting the remote.  

To reboot the box, just plug out the power cable from the wall socket. Wait for several minutes before plugging it back in. Waiting will give your box the rest it needs. After all, it’s been working constantly for days. You can restart your device after 10 minutes. Once the box restarts, check your remote for an active connection. Chances are it will start working again.  

Clear Your Payments

Are you short or late on your payments? Have you cleared all your dues? Can you access the Optimum bill pay service? They are the questions you should ask yourself if you are unable to connect the remote via the aforementioned methods. You can call your service provider to know the details of your payments. They will inform you if you have made complete payments. It is advisable to clear all pending payments before using the service.  

Set Up Remote Pairing

If you have tried all the previous methods without success then chances are your remote’s pairing is damaged. You can fix the issue by setting up remote pairing on your device. To do that, you need to follow several steps. Start by going to the Settings option. Click on the Home icon. Tap on pair the remote to box command and then follow the steps listed on the screen. Hold numbers 7 and 9 on the remote for five seconds. This will set up remote pairing.  

Reset the Box

Resetting the box can fix the remote issue. Remember, you should try other fixes before going for the resetting method. It’s a fairly simple method and does not require any technical expertise. To reset the box, just hold down the reset button on the box for several seconds. The box will automatically delete stored data and reset itself. After you are done resetting the box, pair your remote again with the box and it will start working.  

How To Fix Optimum Error OBV-055?

Error codes like Optimum Error OBV-055 can disrupt the service. Many users say they don’t know how to fix the issue. If you’re struggling to fix the issue then don’t worry. These are the steps to address said connectivity issue:  

Modem Reboot

Yes. This is the second time we have listed the reboot method on the list. It is worth mentioning that rebooting can solve pretty much any issue. There’s no denying that technology can function without rest. However, this can affect the performance of devices like modems. To reboot the modem, just press the power button. Alternatively, you can remove the power cable. Wait for several seconds before restarting the device.  

Damaged Wire Replacement

It is advisable to keep a close watch on all the wires and cables in your home. Wear and tear with time damages wires and cables. Make a habit of checking your wires and cables once a month. While you can cover minor damages on your wires and cables with electrical tape, we recommend replacing damaged wires and cables altogether.  

New Equipment Purchase

Old and outdated equipment can create connectivity issues. It is advisable to get a new modem. It is worth mentioning that the service provider also offers smart 5GHz WiFi connections. We recommend replacing the old equipment with a new one. It is always better to opt for the latest technology. This is because new tools and devices can last for up to several years.  

Dues Clearance

You might not get full coverage with partial or pending payments. The best way to confirm your payment status is by contacting your service provider. Most service providers operate a 24/7 helpline. You can contact the customer support center and ask if any payment is pending from your end. If that’s the case then you should clear all pending payments to get 100% coverage.  


There you go. We have provided you with a comprehensive list of ways to fix both remote and error issues on your Optimum connection. If you still cannot find a solution then the best way is to contact your service provider and inform them about the problem.

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