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Spectrum On Demand Not Working – Here’s How To Fix It

how to fix spectrum on demand not working

Spectrum’s on-demand is perfect for watching movies and television shows at any time. The company’s cable plans have managed to win customer trust. If you are looking for more than just TV entertainment, the provider has you covered with bundles that include internet and phone services.

The binge-watching craze is real and subscribers want to watch the TV of their choice at their own timetable. As a result, the provider has an on-demand feature to make all its content available at your fingertips. In case you’re asking: is Spectrum on-demand free? The answer’s yes!

Now, all you need is to know how to use Spectrum on demand and you’re ready to dive into the occasion of entertainment. While you’re streaming on-demand, it’s not a surprise if run into the SDP-1003 error code that represents Spectrum on demand not working. What causes this error and how can you fix it, all of that discussed is herewith. Tag along.

Why Is Spectrum on Demand Not Working?

There is no one-defined reason for this error to show up. However, like the Spectrum router purple light issue, the SDP-1003 error code has a cause too (more than one actually). If your on-demand is not working, here could be possible explanations:

  • Wrong setup attempt by your device
  • The platform is over-loaded with traffic
  • The content you’re attempting to watch is expired
  • There’s an outage in your area
  • You’re using an outdated version of the app

It could be any one of these reasons.

Suggested Read: Spectrum Back To School

How To Fix the On-Demand Error?

Luckily, you can troubleshoot the error without contacting customer support. Check this troubleshooting guide for this:

1: Reset the Data on the Receiver

Simplest and the quickest solution is to reset the data on the receiver. For that follow these steps:

From the remote, press menu

  1. Go to the “account overview” tag
  2. Hit OK or select
  3. Find the equipment and press Ok
  4. Choose “Reset data”
  5. Hit ok or select

This will clear the receiver’s memory and you should be able to tune in to the on-demand content again.

2: Check the Availability of the Content

Before getting flustered with the issue of your Spectrum on demand not working, make sure the content you are attempting to watch is available. If it’s expired, you will get the 3006-error code. Try tuning in to a different program and your on-demand service will start working again.

3: Refresh the Equipment

It’s possible to fix issues like these by simply refreshing the equipment. Just like there are several Spectrum bill pay options, you can refresh the receiver in multiple ways. One way is to unplug the cable box and the other way is to do it online. Here are the steps for that:

  1. Use the My Spectrum Account to log into your account
  2. You can also sign in to your account from your PC
  3. From the dashboard, go to services
  4. Choose TV from the options
  5. Hit the “experiencing issues” tab
  6. Click the “reset equipment” option

4: Inquire About Service Outage in Your Area

Last but not least, check your app to get updates about service outages in your region. If the services are unavailable, you won’t be able to watch TV or use any other services by the provider let alone access on-demand content.

If none of these remedies work, you can always call customer service and present your query. They have solutions to all problems from cable box error codes, to general, technical, and hardware issues.

Is Spectrum on Demand Free?

The good thing about Spectrum’s on-demand content is that it’s FREE and it comes with every TV plan by the provider. However, there’s a possibility that you are charged an additional fee for certain content such as a newly released film.

Whether you want to catch up on a missed football match the premiere of a new season of your favorite TV show, Spectrum’s fast and smooth connectivity gives you access to a vast library of TV shows, movies, sports events, and more without spending extra money.

You will get access to the best TV content in the USA and have something fresh to watch every day from live sports events, trending TV series, movies, and more.

Learn How To Use Spectrum on Demand

Now you know how is Spectrum on-demand free. Let’s figure out how to watch on-demand content on the provider’s services:

  • To watch on-demand, simply grab your remote and tune your receiver to Channel 1
  • Alternatively, you can also hit the on-demand button
  • This will redirect you to the on-demand menu
  • From there, browse the content available

There’s also a Pay Per View on Demand option, which allows you to catch up on the newest concerts, sporting events, and other LIVE shows that you may have missed ‘cause of your busy schedule. Another option that could be useful is a subscription to Video on Demand (SVOD). SVOD channels are not included in the main Spectrum TV roster and require a separate monthly subscription, but they do provide a constant supply of new shows in your favorite genres.

Next time you face the issue of Spectrum on demand not working, try these fixes and you should be able to restore your services.

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