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How to Fix Remote Picture-In-Picture on Cox?

fix cox remote picture in picture not working

The picture-in-picture (PiP) feature is just another reason to love Cox cable. It lets you display one program on a full TV screen along with other programs, which are displayed in an inset window. Usually, the sound comes from the main program only.

For pip to work, two independent tuners are required to supply the large as well as a small picture. Cox has introduced this feature to allow its subscribers to watch one program while waiting for another one to start or perhaps wait for a commercial to finish. It’s really up to you, how you use it to watch the shows you love. But it’s a pain when the picture-in-picture feature is not working. You wouldn’t want to miss out on the shows you wanted to watch simultaneously, right? Apparently, this error has been encountered one too many times.

This guide comes with all the solutions you can try to fix the error. Let’s check them out:

1: Switch to On-Demand Channel

It has been observed that some users forget the picture-in-picture feature works with on-demand channels only. So, in order for it to work, make sure you turned on the on-demand channel. You should be able to make this feature work with an on-demand channel. If you are still experiencing trouble or unable to turn this feature on, then move on to other troubleshooting methods shared on this guide.

2: See If This Feature Is Enabled

PIP is not a built-in feature. You have to enable it. If you are unable to use it, chances are it hasn’t been enabled yet. No need to fiddle with cable settings. Just press the left button at the bottom of your Cox remote. A new window will open up. Toggle on PIP and you should be able to use this feature.

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3: Check Your TV’s Compatibility

Is the feature enabled and you are within the on-demand channel list? This could mean your TV is not compatible with picture-in-picture. So how to check if your TV is compatible, you ask? Grab the manual, and look for a PiP section. If you are able to find it, this means your TV is compliable but not, chances are it doesn’t support this feature. You can also confirm this by entering your TV’s model number on Google.  

4: Single or Double Tuner

To be able to view the cable digital channels in PiP, a tuner is required. Check if you are using a single or a double tuner. If you are using a double tuner, you will be able to choose the 2nd channel without attaching additional hardware or changing the settings.

On the other hand, if your TV uses a signal tuner, this means you will need a cable box or USB cable for the PiP feature to work.

5: When All Fails, Call Support

It’s only reasonable to call support when you have tried all the above remedies and your PiP feature is not working. Dial in the customer service number and let them know of the issue you are experiencing. They have a technical team available that can answer all sorts of questions whether they are related to DVR recording problems or PiP itself.

Tell them that the PiP is enabled and you have tried all the troubleshooting techniques you know of. There could be trouble with your TV or with the cable box. If replacement is required, they will send the equipment right away.

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PiP is Highly Practical!

The most iconic example of picture-in-picture (PiP) is TV. PiP in TV was introduced in the early 1980s to manage many simultaneous screens. For example, this feature allowed a viewer to access an e-program Guide while they continue watching the main TV program. Now, PiP is allowing TV manufacturers to show a variety of content while keeping the main content in view.

PiP has also been seen in Long-form journalism. According to Liam Corcoran’s research, 5 of the top 10 most engaging stories in the NY Times in December 2016 were over a thousand words long. When it comes to publishers, many textual articles are now supplemented with video content. Using PiP, these two contents can be viewed simultaneously. As a result, the viewer is able to watch the video while he is reading the article.

The Benefits of Picture in Picture Experience

Whether you are using this feature while watching on-demand shows on Cox or on YouTube, you are going to have a great time! Check out these benefits of PiP and if you haven’t experienced it yet, you will be convinced to start immediately:

The Screen is Movable

The picture-in-picture window can be dragged anywhere. You may move the window of any screen by tapping, holding, and dragging it. This feature allows a user to simultaneously view the movie on a small screen while also having access to other features of the TV. Without leaving the TV’s screen, you can do continue other activities.

Watch 2 Shows at a Time

When two of your favorite shows go on air at the same time, and you don’t want to miss them, then PiP comes to your rescue. You can watch both shows simultaneously. Make one channel your main show and keep the other one on a small screen. Why miss out on the content you love when you can view them in PIP?  

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The picture-in-picture viewing experience is great. You will have to enable it on the cable to able to use it. Remember that it works in on-demand channels only.

If you end up encountering an error while playing PiP, then try these troubleshooting tips, and hopefully, everything will get fixed. In case it doesn’t, don’t hesitate to reach out to support.

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