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5 Ways To Solve A Red Globe On Verizon Router

how to solve red globe on verizon router

It is not rare to encounter a router problem, especially if you are a new subscriber. If you use Verizon as your internet service, you should be prepared for a common issue: the Verizon router red globe. 

Often called the FiOS router red globe, this router issue is pretty simple to tackle but can be a head-scratcher if you don’t know anything about it. So, here’s a guide to managing the situation. It’s to make sure that you’re not frustrated whenever you come across it, or in case you already have encountered it and can’t seem to figure it out! 

What Does a Red Globe Mean On Verizon Router?

Before you try to solve the Verizon router red globe issue, you need to know why it’s there in the first place and what it means. Once you figure out what the red globe stands for, you can eradicate the problem from the root and make sure it doesn’t happen ever again (or at least for a while!) 

A solid red globe means that your internet connection is either flawed or completely cut off. A slow flashing red globe on your router means a gateway malfunction, and you should send the device for repair. Don’t try to fix the problem or diagnose it yourself if you are not familiar with this technology. It is always better to let a tech professional take care of it. 

Lastly, a fast-flashing red globe represents overheating. If your router has been working for a very long time without a break, or if it is working in very hot environmental conditions, you will see a fast flashing globe. Immediately turn it off and let it cool down. You can also try changing the router’s location and putting it in a cooler place with lower temperatures. 

5 Ways to Solve the Verizon Router Red Globe Issue

The flashing red globe Verizon router represents that something is wrong, and if you don’t fix it quickly, it might lead to irreparable damage. And you don’t want that, right? Hence, here are five ways to troubleshoot your router:

#1. Find Loose Connections

Loose connections are the most common and the most notorious causes of red globes. So, whenever you see the red globe flashing on the device, make sure you check the connections and the arrangement of these connectors very carefully. Tighten them physically and make sure that all of them are correctly placed. If you have done this, and the red globe still isn’t going white, try unplugging the wires, waiting about 40 seconds, and then replug them. 

#2. Check For Service Outage

Sometimes, there isn’t a problem with your router; there is a service outage in the entire area. In such cases, there is mostly a problem with the source of the network back at the headquarters, so there is not much you can do except wait it out. So how do you find out if it is, in fact, a network outage and not a problem with your router device? When there is a general network outage in the area, you are notified by the company. The official website of Verizon would also have details about what is going on and when the problem is expected to be fixed. 

In another case, let’s assume that there is no network outage. In that case, check with the Verizon bill pay and make sure that you have paid all of your pending fees. If you have missed any notifications or warnings regarding pending payments, you might be facing a local outage of your own. 

Another possibility is that you have run out of data. In that case, make sure you resubscribe to a package so you can start using the internet again. If you want to keep using the internet at lower speeds even after your monthly data allowance is over, you can opt for Verizon safety mode. 

#3. Reboot the Verizon Router

If there is no network outage, the connections are fine, and you have paid all the dues, try rebooting the router. Simply unplug your router and wait about 30 seconds or 1 minute. Then, replug it and see if the red globe turns white. It takes about 5 minutes, so make sure you’re not too impatient. Don’t repeat the process any sooner than that. If after 5 minutes it still hasn’t seemed to work, you can try it again. If this doesn’t fix the Verizon router red globe problem, you can move on to the next option. 

#4. Reset The Factory Settings of the Router

Resetting the entire factory settings should be your last resort. Doing this will delete and remove every device connected to the router. You will have to operate it as if it’s a new router altogether. Don’t worry; you won’t have to re-enter your username and password. The Verizon Cloud has got you covered by remembering your information, and it allows you to reconnect easily.

#5. Contact Verizon Customer Service

Let’s assume that resetting the factory setting does not solve the issue. In that case, contact Verizon customer service. Their number is available on the official Verizon website. All you have to do is call them and tell the respondent about your issues. Then, wait for their advice and follow their guidelines. If the matter looks a little more complicated, they will suggest taking the router to the nearest Verizon office or sending a professional down to your place to check it out. 


The Verizon router red globe issue can be pretty annoying, but it’s not hard to solve. Try any of the above five ways to troubleshoot; the red flash will eventually turn white. Whatever you do, don’t try to open the device and solve the problem yourself; it’s better to let the experts handle it. Otherwise, you might make matters worse and end up having to replace the entire device. Also, do remember that if you want to upgrade your data usage, you can opt for the Verizon jetpack device. It allows multiple devices to connect simultaneously. Moreover, it offers incredible download speeds and gives you plenty of data. 

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