My CenturyLink App – A Complete Guide
CenturyLink is a popular internet service provider. It also provides TV and phone services to millions of households throughout the United States. My CenturyLink app is arguably the best tool to manage your CenturyLink services. If you don’t have the app, you’re missing out on some of the best features the provider has to offer.
What Is My CenturyLink App?
The app is the go-to for managing your CenturyLink account. If you’re subscribed to the provider, you cannot accord to miss out on the amazing features of the app. This great utility lets you manage your privacy, network, and security on the go. It comes with multiple features such as self-install and outage updates.
How to Download and Log in to My CenturyLink Mobile App?
The mobile app is available on both Google and Apple devices. You can download the app from Apple Store or Play Store. The download process is pretty straightforward. You just have to find the app on your mobile store and tap install. You can download the app on your smartphone or tablet. Please note that the app does not support pre-Android 5 and iOS 12 versions.
The next step is accessing the app. The app requires subscribers to sign in using their CenturyLink account credentials. These will be the same as the ones you use on the provider’s website. New customers may not be able to access the app if they haven’t set up their login credentials. In that case, you’ll have to use your zip code and account number.
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Your bill or welcome letter bears your account number. If you don’t have the bill by any chance, you can ask the provider to email you the info. Use the account number to create your login credentials. You can do that using the My CenturyLink app, or the website. If you’re missing out on something, you can always call the provider, or refer back to this guide for details.
What Are the Key Features of the App?
The app isn’t just a tool for managing your CenturyLink network. It comes with great features. Its wide range of features makes it one of the best internet apps on the market today. The app comes with functionalities such as autopay, paperless billing, and much more. Let’s explore each feature in detail.
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Modem Self Installation
Few internet companies offer the self-install feature. CenturyLink is one of those companies. It lets you set up your services quickly. That means you won’t have to pay for the technician-assisted installation. Also, you’ll save time. The app has a self-installation guide. This tutorial is extremely helpful and you won’t require any external help per se.
Use the tutorial to set up your modem. Once you’ve done that, use the app to scan the serial number on the device. Scanning the serial number will get you to your account information. Finally, the app will display a service agreement. Sign in and you will get through the installation process. Now, let’s move on to other features of the app.
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Problem Resolution
The app tells you whether you’re getting weak Wi-Fi signals for CenturyLink. Use the app to know if your provider is experiencing outages. Also, you’ll get a timeline for resolution. The troubleshooting feature will come in handy when you experience a bad connection.
Go through the videos and articles to fix your Wi-Fi issues. Another great thing about the app is that it lets you test your internet speed. To clear any confusion, the app won’t let you create a service request. To do that, you’ll have to use the provider’s website.
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Account Management
Looking to manage your CenturyLink account? The mobile app has got you covered. You can manage your network’s privacy and security using the app.
Moreover, the app has got an excellent payment feature that lets you make, schedule, and cancel payments. Of course, CenturyLink rivals Cox bill payment when it comes to convenient payment solutions.
Other features are:
- Billing details
- Payment schedules
- Autopay
- Paperless billing
- Service status
- Order alerts
Secure Wi-Fi
The provider offers secure Wi-Fi with some of its internet plans. To get the secure Wi-Fi feature, you must have rental equipment from CenturyLink. The good news is that you won’t have to pay any extra fee for this service. The facility comes with parental control features. You can manage this and everything else on the app.
Also, the app lets you manage device access to your Wi-Fi. That means you can see how many devices are using your internet. The best part, you can enable or restrict access to your Wi-Fi. This is a great feature to have if you have children in your home. Also, this feature comes in handy when you want to monitor your child’s internet activity.
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Service Cancellation
You can opt for cancellation but you must meet certain requirements. Use My CenturyLink account to cancel CenturyLink service. However, it is advisable to review several alternatives before you make your decision. The provider has alternatives like lower bills, service transfers, etc. You can even ask them to freeze your account until you are ready to resume the service.
In case you have made your mind about the cancellation, sign in to your account to cancel the service. You can call the provider anytime between 8 am and 6 pm (Monday to Friday) and tell them that you want to close your account. The support center will tell you whether you are eligible for the termination process.
Conclusion
CenturyLink app is to CenturyLink customers what Optimum net pay bill solutions are to Optimum subscribers. The provider’s app is a convenient tool for managing everything CenturyLink. Download the app, explore its features, and you’ll be amazed by the results you see.
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